Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
6.6/10
Nice
Rooms
7.0
Location
9.0
Service
8.2
Dining
7.6
Guest reviews
6.6/10
based on 5 reviews
8.2
8.2/10 based on 687 reviews
Raymond
United States of America,
March
2025
6.8/10
My stay at R&B Hotel Kyoto Shijo Kawaramachi was pleasant, especially because of its fantastic location near restaurants and nightlife. However, the room was quite small, which made it less comfortable for more than one person. I appreciated the friendly staff who went out of their way to help, though some amenities like complimentary water and extra pillows could use improvement.
Rooms
7.0
The single room I stayed in was cozy but definitely on the smaller side. It was adequate for a solo traveler, but I found it cramped for anything more. There was only one pillow on my bed, which made sleeping a bit uncomfortable, although the staff kindly provided me with an extra one when I asked.
Service
8.0
The service at R&B Hotel was one of my highlights. The staff were really friendly and helpful. They even refrigerated a milk I had left on the desk until I returned after check-in. That kind gesture made my day!
Location
9.0
The hotel’s location was fantastic, just steps away from a vibrant street filled with restaurants and bars. It was also conveniently close to the Kamo River, making it easy to explore the area.
Dining
6.0
While the hotel didn't have coffee and tea available in the rooms, they offered packets in the lobby. I missed having my morning coffee right away, which was a bit of a letdown, especially on a busy morning.
Facilities
7.0
The facilities were basic but clean. I appreciated that they provided umbrellas for guests to borrow on rainy days. However, the mini fridge wasn’t very effective at keeping items cold.
Jessica
United States of America,
March
2025
6.8/10
I enjoyed my week at R&B Hotel Kyoto Shijo Kawaramachi, mainly due to its fantastic location near shopping and dining and the lovely riverside. My single room was small yet cozy and impeccably clean. The breakfast, while simple, included utterly delicious buttery croissants that I looked forward to each morning. However, I did find the room quite small for my liking, and I wished for more amenities like complimentary water.
Rooms
7.0
My single room was cozy but quite small compared to other places I've stayed. I appreciated the cleanliness, but the mini fridge wasn't cold enough, and I had a few minor inconveniences, like not having enough pillows and no cotton swabs provided.
Service
8.0
The staff were incredibly kind and helpful. They even refrigerated my milk that I had forgotten about. However, I was a bit disappointed that no complimentary water was provided.
Location
9.0
The location couldn't be better! It was super close to shopping areas, restaurants, and public transport. Plus, Gion and other famous temples were just a short walk away, which made my stay even more enjoyable.
Dining
9.0
Breakfast was simple but very good, especially the croissants that I absolutely loved. It’s a great way to start the day!
Facilities
7.0
The hotel offers some nice facilities like complimentary pajamas and amenities for rainy days. However, I felt the lack of coffee and tea provisions in the room was a downside.
Ashley
United States of America,
March
2025
6.8/10
I enjoyed my stay at R&B Hotel Kyoto Shijo Kawaramachi. The location was perfect for exploring Kyoto's nightlife and nearby attractions, but the room was quite small, especially compared to other places I stayed. The staff were helpful and friendly, which made up for a few minor inconveniences during my visit.
Rooms
7.0
The room was cozy but small, ideal for solo travelers but not for couples. I appreciated the cleanliness, though the single pillow was insufficient for a good night's sleep.
Service
8.0
The staff were exceptionally kind and multilingual. I was impressed when they stored my milk in the fridge until I returned, and they lent me a pillow when I needed one.
Location
9.0
The hotel is conveniently located near a vibrant street filled with restaurants and bars, making it easy to explore the nightlife. Public transport access was also great for getting around the city.
Dining
7.0
While there weren't many food options available on-site, I did notice they had lovely homemade pastries available (+) during breakfast hours, which I enjoyed!
Facilities
6.0
The hotel provided some helpful amenities like umbrellas for rainy days, but I missed having complimentary water and cotton swabs in the room.
John
United States of America,
March
2025
7.2/10
I had a pleasant stay overall. The location was fantastic for exploring nearby shops and restaurants, and the staff were friendly and helpful. However, I did face some discomfort with the bedding and room amenities, which could use improvement.
Rooms
7.0
The room was small but cozy and clean. However, I found the limited pillows and rough sleeping wear a bit uncomfortable.
Service
9.0
The staff were very kind. They even let me borrow a pillow when I needed it and went out of their way to refrigerate a milk I had forgotten at check-in.
Location
9.0
R&B Hotel is perfectly located. I could easily walk to shopping areas, restaurants, and even Gion. It made my exploration of Kyoto super convenient.
Dining
8.0
Breakfast was simple but enjoyable. I particularly loved the croissant, which was a highlight each morning.
Facilities
7.0
Basic facilities were in place, but I missed having coffee/tea in the room. The absence of complimentary water and some other amenities stood out.
Ralph
United States of America,
November
2024
5.8/10
I had a decent stay at R&B Hotel Kyoto Shijo Kawaramachi. The location was fantastic, allowing me to walk easily to shopping areas and beautiful temples. However, there were a few downsides, like the single pillow and issues with the fridge. Overall, it was a good experience, with friendly staff and a clean room.
Rooms
7.0
My single room was cozy and very clean. Although I struggled a bit with the limited pillow situation and the mini fridge that didn't keep my ice cream solid. A little more attention to comfort would have made a difference.
Service
8.0
The staff were really kind and helpful. They even lent me a pillow after I mentioned my discomfort. It made my stay more comfortable despite the initial hiccups.
Location
9.0
I loved the location. It was close to the shopping area, restaurants, and public transport, making it very convenient. Walking along the Kamogawa riverside was a highlight.
Dining
8.0
Breakfast was simple but very good, especially the croissants. It was a nice way to start my day. However, I would have liked more variety.
Facilities
7.0
The hotel provided useful amenities like umbrellas for rainy days. However, I noticed there were no cotton swabs or complimentary water. A few more little touches would enhance the facility experience.